IT Support Engineer (Business Systems)

Posted: 11/07/19
Disciplines: Commercial
Salary:£28000 - £30000 per annum + On call and call out allowances

IT Support Engineer (Business Systems)

Location: RAF Brize Norton, Carterton, Oxfordshire

Permanent, Full time

Salary: Up to £30,000 + up to £2k on call allowance + call out

About the role

Here in Babcock International we're looking for an IT Support Engineer to join us at site at RAF Brize Norton. You will operate a role offering desktop, application and network support in a customer focused environment. This support will be for a variety of business systems used in the aerospace industry which will include engineering reach-back kits, video conferencing services, AirNav local installation, printing services and telephone support.

Your responsibilities will also include:

  • Problem analysis and providing technical support for suppliers to identify solutions
  • Maintaining accurate records in service desk and incident logs

Whilst on call, remote access into Babcock systems will be made available for support and maintenance tasks, however on site presence is preferred

And as you're supporting our business we'll be supporting you. Training will be offered to ensure you can fulfil your role effectively, and you will not be put on the on call rota until you have been in the role for 6 months and fully up to speed.

What do I need to do the role?

You must have strong customer facing skills with the ability to support desktop and IT services within a service desk environment. Experience dealing with software packages in a Windows environment is also important and knowledge of Cisco, Active Directory, Linux and Wintel are nice to have but not essential.

What else do I need to know about the role?

  • You will work a 40 hour week Monday-Friday 8:30-5:30
  • You will be on an on call rota 1 in every 6 weeks after your probation period
  • All applicants must have or be able to obtain SC security clearance

About Babcock International

For more than a century, Babcock has been trusted to deliver bespoke, highly-skilled engineering services. We help customers in the UK and around the world to improve the capability, reliability and availability of their most critical assets within the four market sectors of Marine, Land, Aviation, and Nuclear, underpinned by a deep understanding of technology integration, unique infrastructure, and specialist training.

We're committed to providing a great employee experience in a supportive and engaging environment. The benefits you can expect to enjoy include a generous holiday entitlement, competitive money purchase pension scheme with life assurance and a share ownership scheme. You'll benefit from excellent career and learning and development opportunities to ensure that you grow and achieve your full potential.

Application Guidance

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We are committed to building an inclusive culture and strives to attract talent who thrive in an inclusive and flexible working environment.

If you have a disability or need any reasonable adjustments during the application and selection stages please let us know and will respond in a way that best fits your specific needs.

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