Sales Coordinator FTC

As the Sales Coordinator you will be responsible for managing customer enquiries, coordinating repair orders, preparing quotations, and ensuring seamless communication between customers, engineers, and internal teams. This role is essential in maintaining excellent customer service standards, enabling efficient workflow, and supporting the achievement of sales and operational targets.

Key Responsibilities

• Working from warm leads you will produce quotations for compressor repairs and upgrades.
• Log quotations on our sales system.
• Maintain strong relationships with existing customers and assist in developing new business opportunities
• Communicate with clients pre and post quote to chase and close out purchase orders.
• Provide a positive level of customer service.
• Complete required administration for each customer order.
• Report to the team leader on sales pipeline and sales opportunities.
• Liaise with field service engineers to ensure information relating to quotes is gained and utilised.
• Check appropriate parts and costs of parts supported by the internal technical team.
• Prepare quotations for checking by line management before sending.
• Focus on reviewing customer accounts and potential opportunities for developing leads and maximising conversion rates.

Skills and Experience

• Strong organisational skills with the ability to manage multiple tasks and deadlines.
• Experience of Telesales/Service Sales/Parts Sales.
• Experience of producing quotations with a service or technical bias
• Good level of accuracy and attention to detail.
• Demonstrable experience of working to targets
• Proficiency in Microsoft Office and experience with CRM/ERP systems.

What we offer

• A competitive salary and benefits package appropriate to this position
• An employer who values the ongoing wellbeing of its employees
• Career development within a successful and growing business

We are March the UKs leading provider of critical engineering services. Our expertise as a multi-disciplinary engineering partner across infrastructure, process and digital services has led to long term partnerships with leading organisations in everything from food and drink and utilities to high-security industries such as defence, aerospace and nuclear.

We are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.